Back to HomeStargenz Logo

Privacy Policy

Last updated: 9/27/2026

1. Information We Collect & User Identification

When you use Stargenz, we collect basic account details such as your email address and profile information. Chat logs are tied directly to your account information (including your email address and unique Clerk user ID). This allows us to provide personalized token limits, prevent platform abuse, and improve the AI system over time.

2. Chat Logging & Monitoring

Please be aware that all chat interactions (including user prompts and AI responses) are recorded, stored, and monitored by system administrators. These conversations are not end-to-end encrypted. We strongly advise against submitting sensitive or confidential information into the chat.

3. Third-Party Processors

To provide our services, your data is processed by external infrastructure partners:

  • Clerk: For managing user accounts, emails, and secure login sessions.
  • Google: For generating AI responses via the Gemini API.
  • Langfuse: For securely storing, monitoring, and analyzing chat logs, performance metrics, and token usage.
  • Razorpay: For securely processing subscription payments and transactions. Stargenz does not collect, process, or store your credit card details or sensitive payment information on our servers.

4. Purpose of Data Collection

We use the collected information strictly for:

  • Providing, maintaining, and improving the AI chat assistant service.
  • Debugging errors and tracking platform performance.
  • Maintaining platform security and preventing abuse.
  • Processing transactions and sending related information, including confirmations and receipts.

5. Data Sharing

We respect your privacy and do not sell your personal data to third parties. We only share information with our trusted third-party service providers (as detailed above) strictly for the purpose of operating our service.